Leads and contacts
One record per customer, with the full history attached — enquiries, quotes, invoices and conversations against the same contact.
Most businesses don't have a system. They have a spreadsheet for leads, another for quotes, an inbox where approvals happen, an accounting package for invoices, and one person who knows how it all fits together.
We do this two ways, and we'll tell you which one you need. We build the thing that replaces all of it — a backend shaped around how you already work, instead of making you work around someone else's product. Or, where an existing product genuinely is the right answer, we set up and configure it properly: HubSpot and other established CRMs, made to fit the business rather than left half-used.
We're a Wollongong team, building for businesses across Australia. A system like this is designed, delivered and supported remotely — your postcode doesn't limit what it can do.
One record per customer, with the full history attached — enquiries, quotes, invoices and conversations against the same contact.
Generate, send and track both from the same place. PDFs are produced automatically and every document is numbered and stored.
A payment link on every invoice, and paid status that syncs back on its own. No manual reconciliation to remember.
On a custom build it's your stages, your fields, your rules. If your business has a step nobody else's has, it goes in — that is the point of building rather than buying.
Not every business needs a custom build. We set up and configure HubSpot and other existing CRMs — pipelines, fields, automations and the integrations around them — so the product you're already paying for actually does the job.
It depends on the agreement, and we agree it before we start: you can buy the intellectual property outright and take it wherever you like, or use it white-labelled while we host and maintain it.
Stripe, EPOS Now, WhatsApp Business, Google and Meta, and most CRMs. If you're on something unusual, we check before quoting rather than promising first.
Built to be operated by the people who run the business, not only by whoever built it.
Tell us what you need. A person reads every enquiry and replies within 24 hours with a plan and a quote — no obligation, no sales sequence.