Appointment Booking

Phone-tag costs more bookings than a dated website does. A customer who has to ring during business hours, and get through, will often simply not book.

We build the booking system ourselves rather than dropping someone else's widget into your site. It's wired into everything else you run — Google Calendar, your CRM, email and WhatsApp — so confirmations and reminders send themselves and nobody re-types a booking anywhere.

Built in Wollongong and running for businesses across Australia, whether that's one location or several with different opening hours.

BookingCRM syncFollow-up

Who it’s for

  • Businesses still taking bookings by phone call or direct message
  • Anyone losing hours a week to rescheduling and no-shows
  • Teams whose calendar and CRM disagree about what's happening tomorrow
  • Businesses who want bookings taken while they're closed
  • Anyone whose booking rules are too particular for an off-the-shelf tool

What’s included

Self-serve booking

A booking page customers can use without ringing, on a phone, at whatever hour they happen to decide.

Built, not bolted on

The booking engine is ours, so the rules, the fields and the look are yours. Nothing about it is capped by what a third-party product happens to allow, and there's no per-booking fee going to somebody else.

Availability rules

Opening hours, staff members, service durations, buffers between jobs and blackout dates — so the system only ever offers slots you can actually honour.

Google Calendar sync

Bookings sync straight to Google Calendar, so the day's bookings and the rest of your week sit in one view instead of two that disagree.

Confirmations and reminders

Sent automatically by email and WhatsApp at the points where a booking is most likely to be forgotten.

Synced to your CRM

Every booking lands against the customer's contact record, so the booking history and the sales history are the same history.

Self-serve changes

Customers reschedule or cancel themselves within rules you set, instead of a phone call that interrupts someone mid-job.

Deposits and prepayment

Take a deposit or full payment through Stripe at the time of booking, which is the most reliable no-show prevention there is.

What you end up with

  • Bookings taken while you're closed
  • Measurably fewer no-shows
  • One calendar the whole team trusts
  • A booking system with no third-party ceiling on what it can do

Start a project

Tell us what you need. A person reads every enquiry and replies within 24 hours with a plan and a quote — no obligation, no sales sequence.